Shipping policy

SHIPPING POLICY — CL House

Last updated: April 2026

Thank you for shopping with CL House. We are committed to delivering your order with care and in a timely manner.

📦 ORDER PROCESSING

All orders are processed within 1–3 business days (Monday to Friday, excluding UK public holidays). Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been dispatched, including your tracking information.

🇬🇧 UNITED KINGDOM

Standard Shipping | 7–12 business days | Free

🌍 EUROPE

Standard Shipping | 10–18 business days | Free

We ship to France, Germany, Spain, Italy, Portugal, Netherlands, Belgium, Ireland, Sweden, Norway, Denmark, Finland, Poland, Austria, and more.

⚠️ IMPORTANT NOTES

Customs & Duties: International orders may be subject to customs duties or import fees. These charges are the responsibility of the customer.

Delays: Delivery times are estimates and may be affected by customs clearance or carrier delays. CL House is not responsible for delays outside our control.

Tracking: Tracking information will be provided where available.

Undeliverable Packages: If a package is returned due to an incorrect address, we will contact you to arrange reshipment. Additional costs may apply.

📩 CONTACT US 📧 contato@clhouse.uk

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